Isitreallydown?
ProtonMail logo
// Email

Is ProtonMail down right now?

We don't have enough signal for ProtonMail yet.

Independent community-run outage tracker · Not affiliated with ProtonMail.

Live·Updated 6d ago

Checking…Open ProtonMail
Major incidents
0
Outages detected
Watching
Est. user impact
0%
low
// Drill deeper

Drill deeper

// What we're seeing
Recent outages
No user spikeProbes idleDNS unknownNo chatter spikeNo anomaly detected
// Global impact
Live map
Status by region
  • Operational0
  • Degraded0
  • Outage0
  • No data0
// Signals summary
User Reports
Quiet
No recent surge
Synthetic Probes
No data
Awaiting probe
DNS
Unknown
No data
External Chatter
Quiet
No meaningful chatter
News & Network
Normal
No anomaly detected
// Official status
No incidents reported by ProtonMail.
// Timeline · last hour
−60mnow
// Drill deeper
// Report an issue

Report an issue

Anonymous. Helps everyone see what's happening in real time.

Approximate region may be used for outage aggregation. We do not store your raw IP address.

// Health check

Health check

No checks yet.
// Reports · last 60 min

Reports — last 60 min

0 total reports in last hour
// Issue breakdown

Issue breakdown

No reports in the last hour.

// Detailed telemetry

Regional reports

Not enough regional signal yet.

Official sources (for reference)

What ProtonMail's own status page is reporting. Our verdict above weighs this alongside independent signals — it does not rely on it.

// Current status

Current ProtonMail status

ProtonMail status: Unknown. Isitreallydown? does not have enough signal yet to confidently determine ProtonMail's status. In the last hour, Isitreallydown? received 0 user reports.

// Recent user reports

Recent ProtonMail user reports

No user reports for ProtonMail in the last hour.

// Common problems

Common ProtonMail problems

// What to do

What to do if ProtonMail is not working

  1. 01Check this page — if many users are reporting ProtonMail issues, it's not just you.
  2. 02Refresh ProtonMail or restart the app. Many transient errors clear on a second try.
  3. 03Check your internet connection and try a different network (Wi-Fi vs. cellular).
  4. 04Clear the ProtonMail app cache or sign out and back in.
  5. 05Update the ProtonMail app to the latest version.
  6. 06Check the official ProtonMail status page or social channels for confirmation.
  7. 07If ProtonMail is confirmed down, wait it out — outages are usually fixed within minutes to a few hours.
// Outage history

Recent ProtonMail outage history

No incidents on record for ProtonMail.
// Historical lookback

ProtonMail outage history

// Regional reachability for ProtonMail

Last 30 min · 27 probes

Asia-Pacific

  • Hong Kong, HK175 msReachable
  • Mumbai, IN197 msReachable
  • Seoul, KR165 msReachable
  • Singapore, SG193 msReachable
  • Sydney, AU489 msReachable
  • Tokyo, JP164 msReachable

Europe

  • Dublin, IE172 msReachable
  • Frankfurt, DE167 msReachable
  • London, GB167 msReachable
  • Madrid, ES171 msReachable
  • Paris, FR213 msReachable
  • Stockholm, SE178 msReachable

Latin America

  • Buenos Aires, AR534 msReachable
  • Santiago, CL191 msReachable
  • Sao Paulo, BR309 msReachable

Middle East & Africa

  • Dubai, AE171 msReachable
  • Johannesburg, ZA170 msReachable
  • Tel Aviv, IL174 msReachable

North America

  • Ashburn, US171 msReachable
  • Chicago, US204 msReachable
  • Columbus, US158 msReachable
  • Dallas, US179 msReachable
  • Mexico City, MX214 msReachable
  • Portland, US168 msReachable
  • San Jose, US166 msReachable
  • Toronto, CA219 msReachable
  • Vancouver, CA168 msReachable

Live regional checks for ProtonMail from probes in 5 world regions. Updated continuously.