Downrightnow
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// Email

Is ProtonMail down right now?

ProtonMail appears to be operating normally.

Independent community-run outage tracker · Not affiliated with ProtonMail.

Live·Checking probes…·Last status change 1h ago

OperationalOpen ProtonMail
Run speed test
Major incidents
0
Regional issues
N/A
Est. user impact
0%
low
// Live incident room

Live Incident Room

No active room

Be the first to report an issue with ProtonMail.

// Paid feature

Live incident rooms are available on any paid plan. Subscribe to report issues and chat with other affected users in real time.

View plans
// Drill deeper

Drill deeper

// What we're seeing
Recent outages
No user spikeProbes idleDNS unknownNo chatter spikeNo anomaly detected
// Global impact
Live map
Status by region
  • Operational27
  • Degraded0
  • Outage0
  • No data0
// Signals summary
User Reports
Quiet
No recent surge
Synthetic Probes
No data
Awaiting probe
DNS
Unknown
No data
External Chatter
Quiet
No meaningful chatter
News & Network
Normal
No anomaly detected
// Official status
No incidents reported by ProtonMail.
// Timeline · last hour
−60mnow
// Drill deeper
All ProtonMail signals Regions & probes Incidents history
// Report an issue

Report an issue

Anonymous. Helps everyone see what's happening in real time.

Approximate region may be used for outage aggregation. We do not store your raw IP address.

// Health check

Health check

No checks yet.
// Reports · last 60 min

Reports, last 60 min

0 total reports in last hour
// Issue breakdown

Issue breakdown

No reports in the last hour.

// signal coverage · 8/11 sources
all clear
Direct measurementOur own probes hitting the service from the internet
  • ProbesQuiet
  • DNSQuiet
  • BGPN/A
  • TLSQuiet
  • ISPN/A
Provider signalsWhat the company itself is publishing
  • Status pageQuiet
  • CloudN/A
Community chatterWhat real users and the press are saying
  • ReportsQuiet
  • SocialQuiet
  • HNQuiet
  • NewsQuiet
Healthydata flowing, no problemsPartialsome regions or checks failingIssuesignal indicates a problemQuietsubscribed, nothing to reportN/Anot applicable to this service

We cross-reference every source above before calling an outage. One noisy signal doesn't escalate, we wait for independent confirmation.

// Detailed telemetry

// Regional reachability for ProtonMail

Last 15 min · 27 regions

Asia-Pacific

  • Hong Kong, HK518 msReachable
  • Mumbai, IN392 msReachable
  • Seoul, KR396 msReachable
  • Singapore, SG383 msReachable
  • Sydney, AU643 msReachable
  • Tokyo, JP402 msReachable

Europe

  • Dublin, IE386 msReachable
  • Frankfurt, DE592 msReachable
  • London, GB455 msReachable
  • Madrid, ES376 msReachable
  • Paris, FR387 msReachable
  • Stockholm, SE354 msReachable

Latin America

  • Buenos Aires, AR1776 msReachable
  • Santiago, CL1555 msReachable
  • Sao Paulo, BR1422 msReachable

Middle East & Africa

  • Dubai, AE535 msReachable
  • Johannesburg, ZA442 msReachable
  • Tel Aviv, IL690 msReachable

North America

  • Ashburn, US1434 msReachable
  • Chicago, US1764 msReachable
  • Columbus, US1390 msReachable
  • Dallas, US1160 msReachable
  • Mexico City, MX1218 msReachable
  • Portland, US1438 msReachable
  • San Jose, US1538 msReachable
  • Toronto, CA1436 msReachable
  • Vancouver, CA1524 msReachable

Live regional checks for ProtonMail from probes in 5 world regions. Updated continuously.

Probe diagnostics

Loading probe diagnostics…

Regional reports

Not enough regional signal yet.

Official sources (for reference)

What ProtonMail's own status page is reporting. Our verdict above weighs this alongside independent signals, it does not rely on it.

// Current status

Current ProtonMail status

ProtonMail status: Operational. Nothing's wrong that we can see. Looks like things are working for most people. In the last hour, Downrightnow received 0 user reports.

// Recent user reports

Recent ProtonMail user reports

No user reports for ProtonMail in the last hour.

// Common problems

Common ProtonMail problems

// What to do

What to do if ProtonMail is not working

  1. 01Check this page, if many users are reporting ProtonMail issues, it's not just you.
  2. 02Refresh ProtonMail or restart the app. Many transient errors clear on a second try.
  3. 03Check your internet connection and try a different network (Wi-Fi vs. cellular).
  4. 04Clear the ProtonMail app cache or sign out and back in.
  5. 05Update the ProtonMail app to the latest version.
  6. 06Check the official ProtonMail status page or social channels for confirmation.
  7. 07If ProtonMail is confirmed down, wait it out, outages are usually fixed within minutes to a few hours.
// Outage history

Recent ProtonMail outage history

No incidents on record for ProtonMail.
// Historical lookback

ProtonMail outage history

Was ProtonMail down yesterday? →Was ProtonMail down this week? →ProtonMail outages this month →
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  src="https://downrightnow.app/embed/monitor/protonmail"
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  referrerpolicy="no-referrer-when-downgrade"
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