Privacy Policy

This policy describes what information Downrightnow may collect, how it is used, and your choices. We aim to collect as little as possible while still being able to detect outages, prevent abuse, and respond to support requests.

Information users provide. When you submit an outage report, contact us, or sign up for alerts, we receive the information you choose to share, for example, the service you're reporting, your message, and (optionally) your email address.

Automatically collected information. Our servers and infrastructure providers record standard server logs, including IP address, browser type, device information, pages viewed, timestamps, and referring URLs. We may store hashed IP addresses to detect spam and abuse.

Cookies and local storage. We use cookies and local storage to remember preferences, maintain sessions for signed-in users, run analytics, and (with your consent) serve advertising. See our Cookie Policy for the full breakdown.

Analytics and security tools. We may use analytics, performance, and security tools to understand site usage and protect the service.

Downrightnow uses Google AdSense to display ads. Google, as a third-party vendor, uses cookies (including the DoubleClick DART cookie) to serve ads based on your prior visits to this and other websites. You may opt out of personalized advertising by visiting Google Ads Settings or aboutads.info. Third-party vendors and ad networks may also use cookies and similar technologies to collect or receive information from this site and elsewhere on the internet to provide measurement services and serve ads.

If you do not consent to advertising cookies via our cookie banner, we will not load personalized advertising scripts. Non-personalized ads may still be served where permitted by law.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the right to access, correct, delete, restrict, or object to processing of your personal data, to data portability, and to withdraw consent at any time. The legal basis for processing is your consent (for advertising and analytics) and our legitimate interest in operating and securing the site (for strictly necessary processing). To exercise these rights, contact support@downrightnow.app.

California residents have the right to know what personal information we collect, to request deletion or correction, and to opt out of the "sale" or "sharing" of personal information as those terms are defined under California law. Downrightnow does not sell personal information in the traditional sense. To exercise these rights, contact support@downrightnow.app.

When users submit outage reports, we may store the submitted service name, description, approximate region, timestamp, and technical metadata needed to prevent spam or abuse.

Please do not submit private, confidential, personal, financial, medical, or sensitive information in outage reports. Submitted reports may be displayed in aggregated form.

If you contact us or subscribe to alerts, we use your email address to respond and to send the messages you requested. You can opt out of optional emails at any time.

• Operate the website
• Detect abuse or spam
• Improve outage detection
• Analyze service reliability signals
• Respond to support requests
• Maintain security
• Improve user experience

We do not sell personal information.

We may share information with service providers that help operate the site, such as hosting, analytics, email delivery, security, and logging providers.

We may disclose information if required by law or to protect the site, users, or others.

We retain information for as long as needed to operate the service, comply with legal obligations, resolve disputes, and prevent abuse. Logs and reports are periodically pruned.

You can avoid submitting personal information by not filling in optional fields. You may contact us to request deletion of information you submitted.

Downrightnow is not directed to children under 13. We do not knowingly collect personal information from children.

Downrightnow may be operated from, and information may be processed in, jurisdictions that are different from your own. By using the site, you consent to that processing.

• We will never sell your personal information.
• We will never ask you for passwords to third-party services.
• We will never ask you for payment card details outside the official billing flow.
• We will never bundle, distribute, or recommend executable downloads or browser extensions.
• We will never display fake virus warnings, fake system alerts, or deceptive pop-ups.

Downrightnow is operated independently. The site is hosted on managed cloud infrastructure and processes data in the regions provided by those infrastructure providers. By using the site you consent to that processing.

We may update this policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised.

Questions about privacy can be sent to support@downrightnow.app.