ProtonMail outage on June 24, 2026
ProtonMail users likely saw failed connections, degraded availability, or session instability for this Email service. The incident reached Major severity and lasted ongoing. The stored report window does not show a preserved user-report spike.
Jun 24, 23:41 CEST Identified - One of our providers is currently experiencing a partial outage, affecting some of our CH server fleet. The service remains otherwise operational, and we are working on a solution.
Deterministic readout · awaiting AI summary pass
Incident detected
Major confidence crossed the incident threshold for ProtonMail: partial outage affecting CH servers only.
Status changed to Degraded Performance
The stored readout moved to Degraded Performance with confidence 38.00.
Status changed to Operational
The stored readout moved to Operational with confidence 55.00.
Status changed to Degraded Performance
The stored readout moved to Degraded Performance with confidence 34.00.
Marked resolved
The incident was closed after 2h 10m of observed impact.
Peak confidence reached
Confidence peaked at 80.00 while the service was marked Operational.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
80.00The incident reached 80.00 peak confidence across 106 stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
OpenThis incident is still open in the incident record and should be treated as ongoing until resolved.