Downrightnow
// Incident Post-MortemDRN-52BA0000

ProtonMail outage on June 29, 2026

Major severityActive2h 32mEmail
Started · UTC
Jun 29, 11:49 AM
3h ago
Status
Active
Still ongoing
Duration
2h 32m
So far
Peak confidence
80.00
113 snapshots
// User impact

ProtonMail users likely saw failed connections, degraded availability, or session instability for this Email service. The incident reached Major severity and lasted 2h 32m. The stored report window does not show a preserved user-report spike.

// What happened

Jun 29, 13:49 CEST Investigating - Proton VPN servers in North Macedonia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for ProtonMail: power outage on Proton VPN servers in North Macedonia.

  2. Peak confidence reached

    Confidence peaked at 80.00 while the service was marked Operational.

  3. Marked resolved

    The incident was closed after 2h 32m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 113 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Mon, Jun 29, 2026, 02:21 PM UTC.