BigCommerce outage on June 23, 2026
BigCommerce users likely saw failed connections, degraded availability, or session instability for this E-commerce service. The incident reached Minor severity and lasted 3h. The stored report window does not show a preserved user-report spike.
Jun 22, 22:57 CDT Resolved - Commerce Engineers have identified and resolved the issue that prevented shopper events from being captured between 8:38 PM and 10:20 PM CT. Systems are now functioning normally, and current events are processing correctly.Please note that Control Panel Analytics Reports and the Facebook Conversions API (FBCAPI) integration data for that specific time window (8:38 PM – 10:20 PM CT) would remain degraded or missing in Control Panel Analytics Reports. We are monitoring the platform to ensure continued stability.
Deterministic readout · awaiting AI summary pass
Incident detected
Minor confidence crossed the incident threshold for BigCommerce: analytics Incident.
Marked resolved
The incident was closed after 3h of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
45.00The incident reached 45.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Tue, Jun 23, 2026, 06:57 AM UTC.