Downrightnow
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// E-commerce

Is BigCommerce down right now?

BigCommerce appears to be operating normally.

Independent community-run outage tracker · Not affiliated with BigCommerce.

Live·Checking probes…·Last status change 6h ago

OperationalOpen BigCommerce
Run speed test
Major incidents
0
Regional issues
N/A
Est. user impact
0%
low
// Live incident room

Live Incident Room

No active room

Be the first to report an issue with BigCommerce.

// Paid feature

Live incident rooms are available on any paid plan. Subscribe to report issues and chat with other affected users in real time.

View plans
// Drill deeper

Drill deeper

// What we're seeing
Recent outages
No user spikeProbes idleDNS unknownNo chatter spikeNo anomaly detected
// Global impact
Live map
Status by region
  • Operational27
  • Degraded0
  • Outage0
  • No data0
// Signals summary
User Reports
Quiet
No recent surge
Synthetic Probes
No data
Awaiting probe
DNS
Unknown
No data
External Chatter
Quiet
No meaningful chatter
News & Network
Normal
No anomaly detected
// Official status
No incidents reported by BigCommerce.
// Timeline · last hour
−60mnow
// Drill deeper
All BigCommerce signals Regions & probes Incidents history
// Report an issue

Report an issue

Anonymous. Helps everyone see what's happening in real time.

Approximate region may be used for outage aggregation. We do not store your raw IP address.

// Health check

Health check

No checks yet.
// Reports · last 60 min

Reports, last 60 min

0 total reports in last hour
// Issue breakdown

Issue breakdown

No reports in the last hour.

// signal coverage · 8/11 sources
all clear
Direct measurementOur own probes hitting the service from the internet
  • ProbesQuiet
  • DNSQuiet
  • BGPN/A
  • TLSQuiet
  • ISPN/A
Provider signalsWhat the company itself is publishing
  • Status pageQuiet
  • CloudN/A
Community chatterWhat real users and the press are saying
  • ReportsQuiet
  • SocialQuiet
  • HNQuiet
  • NewsQuiet
Healthydata flowing, no problemsPartialsome regions or checks failingIssuesignal indicates a problemQuietsubscribed, nothing to reportN/Anot applicable to this service

We cross-reference every source above before calling an outage. One noisy signal doesn't escalate, we wait for independent confirmation.

// Detailed telemetry

// Regional reachability for BigCommerce

Last 15 min · 27 regions

Asia-Pacific

  • Hong Kong, HK978 msReachable
  • Mumbai, IN847 msReachable
  • Seoul, KR1272 msReachable
  • Singapore, SG866 msReachable
  • Sydney, AU1182 msReachable
  • Tokyo, JP885 msReachable

Europe

  • Dublin, IE1192 msReachable
  • Frankfurt, DE1031 msReachable
  • London, GB921 msReachable
  • Madrid, ES984 msReachable
  • Paris, FR1011 msReachable
  • Stockholm, SE1552 msReachable

Latin America

  • Buenos Aires, AR1960 msReachable
  • Santiago, CL1266 msReachable
  • Sao Paulo, BR2057 msReachable

Middle East & Africa

  • Dubai, AE998 msReachable
  • Johannesburg, ZA1173 msReachable
  • Tel Aviv, IL1045 msReachable

North America

  • Ashburn, US3652 msReachable
  • Chicago, US3460 msReachable
  • Columbus, US3706 msReachable
  • Dallas, US3436 msReachable
  • Mexico City, MX3881 msReachable
  • Portland, US3653 msReachable
  • San Jose, US3422 msReachable
  • Toronto, CA3964 msReachable
  • Vancouver, CA4049 msReachable

Live regional checks for BigCommerce from probes in 5 world regions. Updated continuously.

Probe diagnostics

Loading probe diagnostics…

Regional reports

Not enough regional signal yet.

Official sources (for reference)

What BigCommerce's own status page is reporting. Our verdict above weighs this alongside independent signals, it does not rely on it.

// Current status

Current BigCommerce status

BigCommerce status: Operational. Nothing's wrong that we can see. Looks like things are working for most people. In the last hour, Downrightnow received 0 user reports.

// Recent user reports

Recent BigCommerce user reports

No user reports for BigCommerce in the last hour.

// Common problems

Common BigCommerce problems

// What to do

What to do if BigCommerce is not working

  1. 01Check this page, if many users are reporting BigCommerce issues, it's not just you.
  2. 02Refresh BigCommerce or restart the app. Many transient errors clear on a second try.
  3. 03Check your internet connection and try a different network (Wi-Fi vs. cellular).
  4. 04Clear the BigCommerce app cache or sign out and back in.
  5. 05Update the BigCommerce app to the latest version.
  6. 06Check the official BigCommerce status page or social channels for confirmation.
  7. 07If BigCommerce is confirmed down, wait it out, outages are usually fixed within minutes to a few hours.
// Outage history

Recent BigCommerce outage history

No incidents on record for BigCommerce.
// Historical lookback

BigCommerce outage history

Was BigCommerce down yesterday? →Was BigCommerce down this week? →BigCommerce outages this month →
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