Downrightnow
// Incident Post-MortemDRN-F56672E3

BigCommerce outage on June 12, 2026

Major severityResolved2h 56mE-Commerce
Started · UTC
Jun 12, 03:09 PM
22h ago
Resolved · UTC
Jun 12, 06:06 PM
19h ago
Duration
2h 56m
End-to-end
Peak confidence
80.00
152 snapshots
// User impact

BigCommerce users likely saw failed connections, degraded availability, or session instability for this E-commerce service. The incident reached Major severity and lasted 2h 56m. The stored report window does not show a preserved user-report spike.

// What happened

Jun 12, 10:09 CDT Monitoring - Meta CAPI events have resumed publishing without errors. We will continue monitoring this situation. Jun 12, 09:58 CDT Investigating - Commerce Engineering is actively investigating and monitoring a disruption to Meta CAPI (Conversions API) integrations due to a Meta outage. We are working to bring the service back online as soon as possible.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for BigCommerce: meta Outage Causing Disruption to Meta CAPI Integrations.

  2. Marked resolved

    The incident was closed after 3 min of observed impact.

  3. Peak confidence reached

    Confidence peaked at 80.00 while the service was marked Operational.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 152 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Fri, Jun 12, 2026, 06:06 PM UTC.