Downrightnow
Customer io logo
// dev-tools

Is Customer io down right now?

Customer io appears to be operating normally.

Independent community-run outage tracker · Not affiliated with Customer io.

Live·Checking probes…·Last status change 5h ago

OperationalOpen Customer io
Run speed test
Major incidents
0
Regional issues
N/A
Est. user impact
0%
low
// Live incident room

Live Incident Room

No active room

Be the first to report an issue with Customer io.

// Paid feature

Live incident rooms are available on any paid plan. Subscribe to report issues and chat with other affected users in real time.

View plans
// Drill deeper

Drill deeper

// What we're seeing
Recent outages
No user spikeProbes idleDNS unknownNo chatter spikeNo anomaly detected
// Global impact
Live map
Status by region
  • Operational0
  • Degraded0
  • Outage0
  • No data0
// Signals summary
User Reports
Quiet
No recent surge
Synthetic Probes
No data
Awaiting probe
DNS
Unknown
No data
External Chatter
Quiet
No meaningful chatter
News & Network
Normal
No anomaly detected
// Official status
No incidents reported by Customer io.
// Timeline · last hour
−60mnow
// Drill deeper
All Customer io signals Regions & probes Incidents history
// Report an issue

Report an issue

Anonymous. Helps everyone see what's happening in real time.

Approximate region may be used for outage aggregation. We do not store your raw IP address.

// Health check

Health check

No checks yet.
// Reports · last 60 min

Reports, last 60 min

0 total reports in last hour
// Issue breakdown

Issue breakdown

No reports in the last hour.

// signal coverage · 8/11 sources
all clear
Direct measurementOur own probes hitting the service from the internet
  • ProbesQuiet
  • DNSQuiet
  • BGPN/A
  • TLSQuiet
  • ISPN/A
Provider signalsWhat the company itself is publishing
  • Status pageQuiet
  • CloudN/A
Community chatterWhat real users and the press are saying
  • ReportsQuiet
  • SocialQuiet
  • HNQuiet
  • NewsQuiet
Healthydata flowing, no problemsPartialsome regions or checks failingIssuesignal indicates a problemQuietsubscribed, nothing to reportN/Anot applicable to this service

We cross-reference every source above before calling an outage. One noisy signal doesn't escalate, we wait for independent confirmation.

// Detailed telemetry

Probe diagnostics

Loading probe diagnostics…

Regional reports

Not enough regional signal yet.

Official sources (for reference)

What Customer io's own status page is reporting. Our verdict above weighs this alongside independent signals, it does not rely on it.

// Current status

Current Customer io status

Customer io status: Operational. Nothing's wrong that we can see. Looks like things are working for most people. In the last hour, Downrightnow received 0 user reports.

// Recent user reports

Recent Customer io user reports

No user reports for Customer io in the last hour.

// Common problems

Common Customer io problems

// What to do

What to do if Customer io is not working

  1. 01Check this page, if many users are reporting Customer io issues, it's not just you.
  2. 02Refresh Customer io or restart the app. Many transient errors clear on a second try.
  3. 03Check your internet connection and try a different network (Wi-Fi vs. cellular).
  4. 04Clear the Customer io app cache or sign out and back in.
  5. 05Update the Customer io app to the latest version.
  6. 06Check the official Customer io status page or social channels for confirmation.
  7. 07If Customer io is confirmed down, wait it out, outages are usually fixed within minutes to a few hours.
// Outage history

Recent Customer io outage history

No incidents on record for Customer io.
// Historical lookback

Customer io outage history

Was Customer io down yesterday? →Was Customer io down this week? →Customer io outages this month →
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Show Customer io live status anywhere

Free, auto-updating every 60s. Drop into WordPress, Webflow, Notion, a status page, or your README. No signup.

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  src="https://downrightnow.app/embed/monitor/customer-io"
  width="420"
  height="280"
  style="border:0;border-radius:12px;max-width:100%;background:#0a0a1a"
  loading="lazy"
  title="Customer io status, live"
  referrerpolicy="no-referrer-when-downgrade"
></iframe>