Downrightnow
// Incident Post-MortemDRN-70C3574D

Zoom outage on June 21, 2026

Minor severityResolved3h 2mProductivity
Started · UTC
Jun 21, 11:17 AM
3d ago
Resolved · UTC
Jun 21, 02:20 PM
2d ago
Duration
3h 2m
End-to-end
Peak confidence
45.00
0 snapshots
// User impact

Zoom users likely saw failed connections, degraded availability, or session instability for this Productivity service. The incident reached Minor severity and lasted 3h 2m. The stored report window does not show a preserved user-report spike.

// What happened

Zoom's official status page is reporting a minor Partially Degraded Service, though Downrightnow’s signals remain quiet with no user reports or DNS anomalies detected. The provider has also scheduled maintenance for several components, including decommissions for Meeting Dial-in/Telephony in Costa Rica and IP address changes for Zoom Virtual Agent and Contact Center. Because core signals are normal, these issues appear component-specific rather than a broad service outage.

Cached · Sun, Jun 21, 2026, 02:50 PM UTC · scope: this incident

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Zoom: service Degradation Affecting Zoom Mail, Calendar and Scheduler service in US Region.

  2. Marked resolved

    The incident was closed after 3h 2m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Sun, Jun 21, 2026, 02:20 PM UTC.