Isitreallydown?
// Incident Post-MortemDRN-5C6D3DCF

Zoom outage on May 16, 2026

Minor severityResolved45 minProductivity
Started · UTC
May 16, 12:00 AM
-4882m ago
Resolved · UTC
May 16, 12:45 AM
-4927m ago
Duration
45 min
End-to-end
Peak confidence
25.00
0 snapshots
// What happened

Nothing’s wrong that Isitreallydown? can see with Zoom right now, and overall access looks normal for most people. Zoom’s official status page does note a minor issue: “Service Degradation Affecting Zoom Healthcare Integration in North America Region” (Integrations/Calendar/Plug-In/Add-In), plus in-progress scheduled maintenance for Zoom Support (Knowledge Base and Ticketing). DNS is resolving normally and user reports are quiet (0 in the last 60 minutes), but synthetic checks haven’t been measured recently, so small or localized issues could be missed. Zoom is also listing several upcoming scheduled maintenances, including network maintenance in the Ashburn data center (impacting components like Zoom Meetings, Zoom Rooms, Zoom Phone, Dial-in/Telephony, Recording, Webinars, and more), upgrades for audio conferencing infrastructure (SJC - San Jose), and additional network maintenance windows in Frankfurt and Amsterdam, along with an IP address changes notice (no operational impact).

Cached · Sat, May 09, 2026, 11:57 AM UTC · scope: service signals

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Zoom Audio Conference Infrastructure Upgrade (SJC - San Jose).

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

25.00

The incident reached 25.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Sat, May 16, 2026, 12:45 AM UTC.

// User impact

Zoom users likely saw failed connections, degraded availability, or session instability for this Productivity service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.