SendGrid outage on June 24, 2026
SendGrid users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Major severity and lasted 2h 41m. The stored report window does not show a preserved user-report spike.
Jun 24, 11:10 PDT Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available. Jun 24, 11:05 PDT Investigating - Starting around 9:40 AM PST on June 24th 2026, our engineers began investigating an issue with Click Tracked links from EU Regionalized configured senders not working. Users may experience recipients seeing a 'Your connection is not private' when clicking links sent from EU regionalized configured accounts. This does not impact mail send. This does not impact ac
Deterministic readout · awaiting AI summary pass
Incident detected
Major confidence crossed the incident threshold for SendGrid: eU Regionalized Email Links Down.
Status changed to Degraded Performance
The stored readout moved to Degraded Performance with confidence 38.00.
Marked resolved
The incident was closed after 11 min of observed impact.
Peak confidence reached
Confidence peaked at 80.00 while the service was marked Operational.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
80.00The incident reached 80.00 peak confidence across 61 stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Wed, Jun 24, 2026, 08:51 PM UTC.