Downrightnow
// Incident Post-MortemDRN-C83398C9

SendGrid outage on June 22, 2026

Minor severityResolved2h 57mEmail API
Started · UTC
Jun 22, 09:48 PM
2d ago
Resolved · UTC
Jun 23, 12:45 AM
47h ago
Duration
2h 57m
End-to-end
Peak confidence
45.00
0 snapshots
// User impact

SendGrid users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Minor severity and lasted 2h 57m. The stored report window does not show a preserved user-report spike.

// What happened

Jun 22, 14:48 PDT Investigating - Starting around 1:10 PM PST on June 22nd, our engineers began investigating an issue with Marketing Campaigns related to data import, exports, and deletions. We are seeing delays in Marketing Campaigns Events and Stats. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for SendGrid: marketing Campaign Data Delayed.

  2. Marked resolved

    The incident was closed after 2h 57m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Tue, Jun 23, 2026, 12:45 AM UTC.