SendGrid outage on April 23, 2026
Apr 23, 14:18 PDTResolved - Our engineers have monitored the fix and confirmed the issue with module movement in the Design Editor has been resolved. All services are now operating normally at this time.Apr 23, 10:16 PDTUpdate - Our team is still investigating this issue, and we still don't have updates to provide. For now, latest recommendation persist:For the best experience, please use the latest version of Safari or Firefox while we work on a fix.We will provide another update as soon as more information becomes available.Apr 22, 13:51 PDTIdentified - Our engineers are continuing to i
Deterministic readout · awaiting AI summary pass
Incident detected
Minor confidence crossed the incident threshold for Design Editor Template Not Allowing Movement of Modules.
Marked resolved
The incident was closed after 45 min of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
45.00The incident reached 45.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Thu, Apr 23, 2026, 10:03 PM UTC.
SendGrid users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.