SendGrid outage on April 13, 2026
Apr 13, 08:30 PDTCompleted - The scheduled maintenance has been completed.Apr 11, 16:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 11, 09:02 PDTScheduled - In order to increase the stability and scalability of our systems, we are performing scheduled maintenance on our Production database on Saturday, April 11, from 4PM-8PM PDT.During this time, incoming customer and Category Stats will be delayed in being written to the database, and metrics may lag as a result. Requests for category statistics may also be temporarily unavailable
Deterministic readout · awaiting AI summary pass
Incident detected
Major confidence crossed the incident threshold for Category Stats Maintenance, Saturday, April 11 from 4PM-8PM PT.
Marked resolved
The incident was closed after 45 min of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
80.00The incident reached 80.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Mon, Apr 13, 2026, 04:15 PM UTC.
SendGrid users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Major severity and lasted 45 min. The stored report window does not show a preserved user-report spike.