Isitreallydown?
// Incident Post-MortemDRN-29D3D33C

SendGrid outage on March 3, 2026

Minor severityResolved45 minEmail API
Started · UTC
Mar 03, 01:17 AM
71d ago
Resolved · UTC
Mar 03, 02:02 AM
71d ago
Duration
45 min
End-to-end
Peak confidence
25.00
0 snapshots
// What happened

Mar 2, 17:17 PSTResolved - Between 4:00 PM and 5:04 PM PST, customers may have experienced delays when viewing Global Stats. Our Engineers identified and resolved the issue

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Delay in Events being sent to Global Stats.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

25.00

The incident reached 25.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Tue, Mar 03, 2026, 02:02 AM UTC.

// User impact

SendGrid users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.