Downrightnow
// Incident Post-MortemDRN-6355AF13

Proton VPN outage on July 7, 2026

Major severityResolved2h 12mVPN
Started · UTC
Jul 07, 07:24 PM
2h ago
Resolved · UTC
Jul 07, 09:36 PM
1m ago
Duration
2h 12m
End-to-end
Peak confidence
80.00
106 snapshots
// User impact

Proton VPN users likely saw failed connections, degraded availability, or session instability for this VPN service. The incident reached Major severity and lasted 2h 12m. The stored report window does not show a preserved user-report spike.

// What happened

THIS IS A SCHEDULED EVENT Jul 7, 21:24 CEST  -  Jul 8, 21:24 CEST Jul 7, 21:23 CEST Scheduled - Some Proton VPN servers in Colombia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for Proton VPN: partial outage on ProtonVPN servers in Colombia.

  2. Marked resolved

    The incident was closed after 2h 12m of observed impact.

  3. Peak confidence reached

    Confidence peaked at 80.00 while the service was marked Operational.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 106 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Tue, Jul 07, 2026, 09:36 PM UTC.