Plivo outage on July 2, 2026
Plivo users likely saw failed connections, degraded availability, or session instability for this Communications service. The incident reached Major severity and lasted 3h. The stored report window does not show a preserved user-report spike.
Jul 2, 13:45 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 2, 13:40 UTC Investigating - Dear Valued Customer,We are currently experiencing a full outbound call outage. Our team is actively engaged and working to identify the root cause and restore service as quickly as possible.We will share our next update within 30 minutes, or sooner if there is a material change.For urgent concerns, please contact Plivo Support: https://support.plivo.com/hc/en-us
Deterministic readout · awaiting AI summary pass
Incident detected
Major confidence crossed the incident threshold for Plivo: outbound Call Failures.
Marked resolved
The incident was closed after 3h of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
80.00The incident reached 80.00 peak confidence across 133 stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Thu, Jul 02, 2026, 04:45 PM UTC.