Plivo outage on June 12, 2026
Plivo users likely saw failed connections, degraded availability, or session instability for this Communications service. The incident reached Major severity and lasted 3h. The stored report window does not show a preserved user-report spike.
Jun 12, 16:30 UTC Monitoring - Dear Valued Customer,We are aware of elevated error rates and message delays affecting WhatsApp messaging on the Plivo platform. This is caused by an ongoing disruption with WhatsApp's Cloud API, part of a broad Meta platform outage currently affecting multiple Meta services. The issue originates upstream at Meta and is not specific to Plivo's infrastructure.Impact: Messages sent to or received from WhatsApp recipients may be delayed or fail during this window. Plivo's other services (Voice, SMS, Verify) are operating normally.We are monitoring Met
Deterministic readout · awaiting AI summary pass
Incident detected
Major confidence crossed the incident threshold for Plivo: whatsApp Business API — Elevated Errors and Delays.
Marked resolved
The incident was closed after 3h of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
80.00The incident reached 80.00 peak confidence across 148 stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Fri, Jun 12, 2026, 07:30 PM UTC.