Downrightnow
// Incident Post-MortemDRN-1CA00C41

Plaid outage on July 17, 2026

Minor severityResolved2h 59mPayments
Started · UTC
Jul 17, 11:59 PM
7h ago
Resolved · UTC
Jul 18, 02:58 AM
4h ago
Duration
2h 59m
End-to-end
Peak confidence
45.00
151 snapshots
// User impact

Plaid users likely saw failed connections, degraded availability, or session instability for this Payments service. The incident reached Minor severity and lasted 2h 59m. The stored report window does not show a preserved user-report spike.

// What happened

Plaid appears to be operating normally based on current signals. DNS is no recent DNS check, user reports are quiet.

Cached · Sat, Jul 18, 2026, 03:31 AM UTC · scope: this incident

// Timeline

  1. Incident detected

    Minor confidence crossed the incident threshold for Plaid: link performance degradation.

  2. Marked resolved

    The incident was closed after 2h 59m of observed impact.

  3. Peak confidence reached

    Confidence peaked at 75.00 while the service was marked Operational.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across 151 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Sat, Jul 18, 2026, 02:58 AM UTC.