Downrightnow
// Incident Post-MortemDRN-7DED4E34

Plaid outage on July 10, 2026

Major severityResolved3h 30mPayments
Started · UTC
Jul 10, 04:04 PM
4h ago
Resolved · UTC
Jul 10, 07:34 PM
1m ago
Duration
3h 30m
End-to-end
Peak confidence
80.00
153 snapshots
// User impact

Plaid users likely saw failed connections, degraded availability, or session instability for this Payments service. The incident reached Major severity and lasted 3h 30m. The stored report window does not show a preserved user-report spike.

// What happened

Status: InvestigatingWells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.Affected components Dashboard (Partial outage) API - Production (Partial outage)

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for Plaid: service Disruption Impacting Wells Fargo connections.

  2. Status changed to Partial Outage

    The stored readout moved to Partial Outage with confidence 30.00.

  3. Marked resolved

    The incident was closed after 3h 23m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 153 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Fri, Jul 10, 2026, 07:34 PM UTC.