Downrightnow
// Incident Post-MortemDRN-C6678707

Plaid outage on May 21, 2026

Minor severityResolved18 minPayments
Started · UTC
May 21, 07:33 PM
32h ago
Resolved · UTC
May 21, 07:51 PM
32h ago
Duration
18 min
End-to-end
Peak confidence
45.00
44 snapshots
// User impact

Plaid users likely saw failed connections, degraded availability, or session instability for this Payments service. The incident reached Minor severity and lasted 18 min. The stored report window does not show a preserved user-report spike.

// What happened

Plaid is reporting investigating incidents regarding Transaction Updates Delayed and Increased Transactions webhook latency. Downrightnow’s signals remain stable with quiet user reports and normal DNS resolution, suggesting these issues are currently limited to specific backend workflows. Most core services appear to be functioning normally for the majority of users.

Cached · Thu, May 21, 2026, 07:52 PM UTC · scope: this incident

// Timeline

  1. Status changed to Operational

    The stored readout moved to Operational with confidence 80.00.

  2. Incident detected

    Minor confidence crossed the incident threshold for Plaid: transaction Updates Delayed.

  3. Marked resolved

    The incident was closed after 18 min of observed impact.

  4. Peak confidence reached

    Confidence peaked at 80.00 while the service was marked Operational.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across 44 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Thu, May 21, 2026, 07:51 PM UTC.