Downrightnow
// Incident Post-MortemDRN-D7C7E33B

Perplexity outage on May 16, 2025

Minor severityResolved45 minAI Tools
Started · UTC
May 16, 07:14 AM
428d ago
Resolved · UTC
May 16, 07:59 AM
428d ago
Duration
45 min
End-to-end
Peak confidence
45.00
0 snapshots
// User impact

Perplexity users likely saw failed connections, degraded availability, or session instability for this AI Tools service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.

// What happened

Type: Incident Duration: 25 minutes Affected Components: Website May 16, 07:14:10 GMT+0 - Investigating - We are investigating elevated error rates on the Perplexity website. May 16, 07:39:10 GMT+0 - Resolved - This incident has been resolved.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for An issue affecting the stability of the website has been detected.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Fri, May 16, 2025, 07:59 AM UTC.