Downrightnow
// Incident Post-MortemDRN-7A819CBC

OpenAI Platform outage on July 20, 2026

Major severityResolved3h 23mAI
Started · UTC
Jul 20, 12:39 AM
20h ago
Resolved · UTC
Jul 20, 04:03 AM
17h ago
Duration
3h 23m
End-to-end
Peak confidence
80.00
162 snapshots
// User impact

OpenAI Platform users likely saw failed connections, degraded availability, or session instability for this AI service. The incident reached Major severity and lasted 3h 23m. The stored report window does not show a preserved user-report spike.

// What happened

Status: InvestigatingUsers may experience failures or delays in ChatGPT and Codex workflows that depend on GitHub. This mostly should impact Codex web and code review for PRs on Github. This is related to an active GitHub API partial outage and degraded GitHub Actions. https://www.githubstatus.com/incidents/8vfyvq16hzh9Affected components Codex Web (Degraded performance) Connectors/Apps (Degraded performance) CLI (Operational) VS Code extension (Operational)

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Major confidence crossed the incident threshold for OpenAI Platform: elevated errors for GitHub-dependent ChatGPT and Codex workflows.

  2. Marked resolved

    The incident was closed after 2h 55m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 162 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Mon, Jul 20, 2026, 04:03 AM UTC.