Downrightnow
// Incident Post-MortemDRN-F5A4EB36

OpenAI Platform outage on July 19, 2026

Major severityResolved2h 55mAI
Started · UTC
Jul 19, 02:49 PM
21h ago
Resolved · UTC
Jul 19, 05:45 PM
18h ago
Duration
2h 55m
End-to-end
Peak confidence
80.00
150 snapshots
// User impact

OpenAI Platform users likely saw failed connections, degraded availability, or session instability for this AI service. The incident reached Major severity and lasted 2h 55m. The stored report window does not show a preserved user-report spike.

// What happened

Status: InvestigatingSome users are experiencing elevated errors when loading or continuing conversations in ChatGPT. We are investigating.Affected components Conversations (Partial outage)

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for OpenAI Platform: elevated errors affecting ChatGPT.

  2. Status changed to Partial Outage

    The stored readout moved to Partial Outage with confidence 34.00.

  3. Marked resolved

    The incident was closed after 2h 9m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 150 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Sun, Jul 19, 2026, 05:45 PM UTC.