Downrightnow
// Incident Post-MortemDRN-A3CEA57A

OpenAI Platform outage on July 11, 2026

Major severityResolved3h 1mAI
Started · UTC
Jul 11, 06:35 AM
3h ago
Resolved · UTC
Jul 11, 09:36 AM
9m ago
Duration
3h 1m
End-to-end
Peak confidence
80.00
142 snapshots
// User impact

OpenAI Platform users likely saw failed connections, degraded availability, or session instability for this AI service. The incident reached Major severity and lasted 3h 1m. The stored report window does not show a preserved user-report spike.

// What happened

Status: InvestigatingWe are investigating the issue for the listed services.Affected components Sora (Full outage)

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for OpenAI Platform: elevated Errors for Sora API.

  2. Status changed to Partial Outage

    The stored readout moved to Partial Outage with confidence 34.00.

  3. Marked resolved

    The incident was closed after 31 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 142 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Sat, Jul 11, 2026, 09:36 AM UTC.