MongoDB Atlas outage on July 2, 2026
MongoDB Atlas users likely saw failed connections, degraded availability, or session instability for this Database service. The incident reached Minor severity and lasted 2h 58m. The stored report window does not show a preserved user-report spike.
Jul 2, 11:09 UTC Resolved - This incident has been resolved. AWS clusters should no longer encounter errors during backup and restore. Jul 2, 10:50 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 2, 10:45 UTC Investigating - We are currently investigating the issue where AWS cluster backup and restores are failing. This includes exports and manual downloads as well as restoring to another cluster.We are also investigation potential impact to other operations on AWS clusters such as modifying instance size.
Deterministic readout · awaiting AI summary pass
Incident detected
Minor confidence crossed the incident threshold for MongoDB Atlas: aWS cluster backup and restore operations are failing.
Marked resolved
The incident was closed after 2h 58m of observed impact.
Peak confidence reached
Confidence peaked at 75.00 while the service was marked Operational.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
45.00The incident reached 45.00 peak confidence across 153 stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Thu, Jul 02, 2026, 02:07 PM UTC.