Downrightnow
// Incident Post-MortemDRN-EF6D93E7

Mailgun outage on July 13, 2026

Major severityResolved2h 58mEmail API
Started · UTC
Jul 13, 06:23 PM
30h ago
Resolved · UTC
Jul 13, 09:21 PM
27h ago
Duration
2h 58m
End-to-end
Peak confidence
80.00
0 snapshots
// User impact

Mailgun users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Major severity and lasted 2h 58m. The stored report window does not show a preserved user-report spike.

// What happened

Mailgun appears to be operating normally based on current signals. DNS is no recent DNS check, user reports are quiet.

Cached · Mon, Jul 13, 2026, 09:30 PM UTC · scope: this incident

// Timeline
  1. Incident detected

    Major confidence crossed the incident threshold for Mailgun: intermittent Validation 500's and Mailgun Control Panel Unavailable For Some Users.

  2. Marked resolved

    The incident was closed after 2h 58m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Mon, Jul 13, 2026, 09:21 PM UTC.