Downrightnow
// Incident Post-MortemDRN-7CF5894E

Mailgun outage on July 10, 2026

Major severityActiveongoingEmail API
Started · UTC
Jul 10, 06:07 PM
1h ago
Status
Active
Still ongoing
Duration
ongoing
So far
Peak confidence
80.00
73 snapshots
// User impact

Mailgun users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Major severity and lasted ongoing. The stored report window does not show a preserved user-report spike.

// What happened

Jul 10, 11:07 PDT Identified - The issue has been identified and a fix is being implemented. Jul 10, 11:07 PDT Monitoring - A fix has been implemented and we are monitoring the results.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for Mailgun: mailgun Control Panel Unavailable For Some Users.

  2. Status changed to Degraded Performance

    The stored readout moved to Degraded Performance with confidence 34.00.

  3. Status changed to Partial Outage

    The stored readout moved to Partial Outage with confidence 34.00.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 73 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Open

This incident is still open in the incident record and should be treated as ongoing until resolved.