Isitreallydown?
// Incident Post-MortemDRN-967FAAE6

Mailgun outage on May 6, 2026

Minor severityResolved45 minEmail API
Started · UTC
May 06, 07:46 PM
6d ago
Resolved · UTC
May 06, 08:31 PM
6d ago
Duration
45 min
End-to-end
Peak confidence
25.00
24 snapshots
// What happened

May 6, 12:46 PDTUpdate - We are continuing to work on a fix for this issue.May 6, 08:40 PDTIdentified - Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A fix for this issue is being prepared.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Status changed to Operational

    The stored readout moved to Operational with confidence 75.00.

  2. Incident detected

    Minor confidence crossed the incident threshold for Automatic Sender Security Records Not Provisioning.

  3. Peak confidence reached

    Confidence peaked at 75.00 while the service was marked Operational.

  4. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source1 sources
  • Reachability

    Synthetic probes hit 100% success — 5141ms avg

    100%
// Aggregate evidence

Confidence scoring

25.00

The incident reached 25.00 peak confidence across 24 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Wed, May 06, 2026, 08:31 PM UTC.

// User impact

Mailgun users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.