Isitreallydown?
// Incident Post-MortemDRN-2AD28188

Mailgun outage on November 28, 2025

Minor severityResolved45 minEmail API
Started · UTC
Nov 28, 05:56 PM
165d ago
Resolved · UTC
Nov 28, 06:41 PM
165d ago
Duration
45 min
End-to-end
Peak confidence
25.00
0 snapshots
// What happened

Nov 28, 09:56 PSTResolved - Events are processing normally.Nov 28, 09:19 PSTMonitoring - Events are processing normally, we continue to monitor as we see elevated send volumes.Nov 28, 08:30 PSTIdentified - Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webhook delivery are operating normally.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Delayed Logs in US Region.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

25.00

The incident reached 25.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Fri, Nov 28, 2025, 06:41 PM UTC.

// User impact

Mailgun users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.