Isitreallydown?
// Incident Post-MortemDRN-A2359AAC

Mailgun outage on November 27, 2025

Minor severityResolved45 minEmail API
Started · UTC
Nov 27, 11:07 AM
166d ago
Resolved · UTC
Nov 27, 11:52 AM
166d ago
Duration
45 min
End-to-end
Peak confidence
25.00
0 snapshots
// What happened

Nov 27, 03:07 PSTResolved - This incident has been resolved.Nov 27, 02:49 PSTUpdate - We continue to monitor while the system processes delayed events.Nov 27, 02:21 PSTMonitoring - A fix has been implemented and we are monitoring the results. The system continues to work through the delayed logging events backlog.Nov 27, 01:57 PSTUpdate - Engineers are continuing to implement a fix for this issue.Nov 27, 01:26 PSTIdentified - The issue has been identified and a fix is being implemented.Nov 27, 01:16 PSTUpdate - We are continuing to investigate this issue.Nov 27, 00:46 PSTInvestigating - We are

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Delayed Logs in EU Region.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

25.00

The incident reached 25.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Thu, Nov 27, 2025, 11:52 AM UTC.

// User impact

Mailgun users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.