Isitreallydown?
// Incident Post-MortemDRN-BEDEB7D7

Mailgun outage on October 24, 2025

Minor severityResolved45 minEmail API
Started · UTC
Oct 24, 03:58 PM
200d ago
Resolved · UTC
Oct 24, 04:43 PM
200d ago
Duration
45 min
End-to-end
Peak confidence
25.00
0 snapshots
// What happened

Oct 24, 08:58 PDTResolved - This incident has been resolved.Oct 24, 08:40 PDTUpdate - Operations are back to normal and queues are cleared. We'll continue to monitor.Oct 24, 07:47 PDTUpdate - Queues are being worked through, we continue to monitor resolution.Oct 24, 07:14 PDTMonitoring - We have identified processing delays for some messages in our US region. A fix has been deployed and we are monitoring the recovery.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Delayed Message Processing in US.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

25.00

The incident reached 25.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Fri, Oct 24, 2025, 04:43 PM UTC.

// User impact

Mailgun users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.