Downrightnow
// Incident Post-MortemDRN-CAAEBCB1

HubSpot outage on July 23, 2026

Major severityResolved2h 9mCRM
Started · UTC
Jul 23, 04:42 PM
2h ago
Resolved · UTC
Jul 23, 06:51 PM
0m ago
Duration
2h 9m
End-to-end
Peak confidence
80.00
101 snapshots
// User impact

HubSpot users likely saw failed connections, degraded availability, or session instability for this CRM service. The incident reached Major severity and lasted 2h 9m. The stored report window does not show a preserved user-report spike.

// What happened

Jul 23, 12:42 EDT Investigating - We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for HubSpot: some HubSpot tools may be unavailable for some users.

  2. Marked resolved

    The incident was closed after 2h 9m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 101 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Thu, Jul 23, 2026, 06:51 PM UTC.