Downrightnow
// Incident Post-MortemDRN-8701A337

HubSpot outage on July 22, 2026

Major severityResolved3h 26mCRM
Started · UTC
Jul 22, 07:59 AM
4h ago
Resolved · UTC
Jul 22, 11:25 AM
20m ago
Duration
3h 26m
End-to-end
Peak confidence
80.00
160 snapshots
// User impact

HubSpot users likely saw failed connections, degraded availability, or session instability for this CRM service. The incident reached Major severity and lasted 3h 26m. The stored report window does not show a preserved user-report spike.

// What happened

Jul 22, 03:47 EDT Investigating - Object Index views across the CRM are partially unavailable in portals in the EU1 hublet since 03:21 PM GMT+8 (UTC +08:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 45 minutes.The information on this page reflects our understanding of the incident and impact at the time of the update.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Major confidence crossed the incident threshold for HubSpot: hubSpot is experiencing issues.

  2. Marked resolved

    The incident was closed after 3h 19m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 160 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Wed, Jul 22, 2026, 11:25 AM UTC.