Downrightnow
// Incident Post-MortemDRN-A2704E52

HubSpot outage on June 23, 2026

Major severityResolved2h 1mCRM
Started · UTC
Jun 23, 08:29 PM
2h ago
Resolved · UTC
Jun 23, 10:30 PM
3m ago
Duration
2h 1m
End-to-end
Peak confidence
80.00
96 snapshots
// User impact

HubSpot users likely saw failed connections, degraded availability, or session instability for this CRM service. The incident reached Major severity and lasted 2h 1m. The stored report window does not show a preserved user-report spike.

// What happened

Jun 23, 16:29 EDT Identified - We estimate that we will restore service in the next 15 minutes.We are mitigating impact from a permissions issue which we believe is caused by a bad production configuration change. We are reverting the change.We will be back with an update within 15 minutes.The information on this page reflects our understanding of the incident and impact at the time of the update. Jun 23, 16:17 EDT Investigating - We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Major confidence crossed the incident threshold for HubSpot: some HubSpot tools may be unavailable for some users.

  2. Marked resolved

    The incident was closed after 2h 1m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 96 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Tue, Jun 23, 2026, 10:30 PM UTC.