Downrightnow
// Incident Post-MortemDRN-01775065

HubSpot outage on June 12, 2026

Major severityResolved4h 28mCRM
Started · UTC
Jun 12, 02:44 PM
22h ago
Resolved · UTC
Jun 12, 07:12 PM
18h ago
Duration
4h 28m
End-to-end
Peak confidence
80.00
208 snapshots
// User impact

HubSpot users likely saw failed connections, degraded availability, or session instability for this CRM service. The incident reached Major severity and lasted 4h 28m. The stored report window does not show a preserved user-report spike.

// What happened

Jun 12, 10:44 EDT Update - Meta service integrations including WhatsApp, Facebook, Instagram and Ads have been impaired since 04:05 PM (UTC +02:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 1h.The information on this page reflects our understanding of the incident and impact at the time of the update. Jun 12, 10:32 EDT Investigating - We are investigating an issue impacting sending WhatsApp messages through HubSpot’s integrations. We will provide an update when we have more information.The information on this

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Major confidence crossed the incident threshold for HubSpot: sending messages outbound with HubSpots WhatsApp Integration is unavailable for some customers.

  2. Marked resolved

    The incident was closed after 3h 58m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 208 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Fri, Jun 12, 2026, 07:12 PM UTC.