Downrightnow
// Incident Post-MortemDRN-6F195297

Grafana outage on July 9, 2026

Major severityResolved6h 2mMonitoring
Started · UTC
Jul 09, 07:37 AM
14h ago
Resolved · UTC
Jul 09, 01:39 PM
8h ago
Duration
6h 2m
End-to-end
Peak confidence
80.00
240 snapshots
// User impact

Grafana users likely saw failed connections, degraded availability, or session instability for this Monitoring service. The incident reached Major severity and lasted 6h 2m. The stored report window does not show a preserved user-report spike.

// What happened

Jul 9, 07:37 UTC Resolved - Between 5:49 and 5:54 UTC, the read path in prod-eu-west-2 was down. This has completely recovered by 5:57 UTC. Recording rules may have failed to evaluate during this period which may result in gaps.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Major confidence crossed the incident threshold for Grafana: loki read path in prod-eu-west-2 was down.

  2. Status changed to Degraded Performance

    The stored readout moved to Degraded Performance with confidence 34.00.

  3. Status changed to Partial Outage

    The stored readout moved to Partial Outage with confidence 34.00.

  4. Marked resolved

    The incident was closed after 6h 2m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 240 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Thu, Jul 09, 2026, 01:39 PM UTC.