Downrightnow
// Incident Post-MortemDRN-3C767507

Elastic outage on July 2, 2026

Major severityActiveongoingSearch
Started · UTC
Jul 02, 12:54 AM
3h ago
Status
Active
Still ongoing
Duration
ongoing
So far
Peak confidence
80.00
128 snapshots
// User impact

Elastic users likely saw failed connections, degraded availability, or session instability for this Search service. The incident reached Major severity and lasted ongoing. The stored report window does not show a preserved user-report spike.

// What happened

Jul 2, 00:54 UTC Investigating - We have identified continued impact for a subset of affected customers using EIS. Our team is investigating an issue with the previous remediation and is working to ensure all affected environments are fully restored.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Major confidence crossed the incident threshold for Elastic: regional outage - Elastic Inference Service (EIS).

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 128 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Open

This incident is still open in the incident record and should be treated as ongoing until resolved.