Downrightnow
// Incident Post-MortemDRN-F1A0EACE

Dropbox outage on May 27, 2026

Minor severityResolved3h 1mCloud Storage
Started · UTC
May 27, 08:05 PM
29d ago
Resolved · UTC
May 27, 11:06 PM
28d ago
Duration
3h 1m
End-to-end
Peak confidence
45.00
0 snapshots
// User impact

Dropbox users likely saw failed connections, degraded availability, or session instability for this Cloud Storage service. The incident reached Minor severity and lasted 3h 1m. The stored report window does not show a preserved user-report spike.

// What happened

May 27, 20:05 UTC Investigating - Opening a video or audio file might not be working for users

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Minor confidence crossed the incident threshold for Dropbox: opening a video or audio file might not be working for users.

  2. Marked resolved

    The incident was closed after 3h 1m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Wed, May 27, 2026, 11:06 PM UTC.