Downrightnow
// Incident Post-MortemDRN-4E1D357E

Crypto.com outage on May 28, 2026

Minor severityResolved3h 1mCrypto
Started · UTC
May 28, 03:20 PM
28d ago
Resolved · UTC
May 28, 06:21 PM
28d ago
Duration
3h 1m
End-to-end
Peak confidence
45.00
0 snapshots
// User impact

Crypto.com users likely saw failed connections, degraded availability, or session instability for this Crypto service. The incident reached Minor severity and lasted 3h 1m. The stored report window does not show a preserved user-report spike.

// What happened

May 28, 23:20 HKT Investigating - We have temporarily disabled deposits and withdrawals on the SUI network in response to an ongoing network issue. Affected tokens: SUI, USDC, CETUS, IKA, WAL.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Minor confidence crossed the incident threshold for Crypto.com: sUI network deposits/withdrawals temporarily disabled.

  2. Marked resolved

    The incident was closed after 3h 1m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Thu, May 28, 2026, 06:21 PM UTC.