Crypto.com outage on May 18, 2026
Crypto.com users likely saw failed connections, degraded availability, or session instability for this Crypto service. The incident reached Major severity and lasted 1h. The stored report window does not show a preserved user-report spike.
THIS IS A SCHEDULED EVENT May 18, 12:00 - 18:00 HKTMay 15, 18:10 HKTScheduled - Please be informed that there will be a system update for Derivatives trading in the Crypto.com App and on the Crypto.com Web on May 18, 2026.- Prediction Trading: Sports and Non-Sports Events (Non Sports include, but are not limited to, Culture, Economics, Politics, Companies, Climate, and Crypto): Temporary downtime is scheduled for May 18, 2026, 12:00 am to 6:00 am ET. Close all open Limit orders and manage existing positions before the downtime period. (Trading will be unavailable during the downtime period, an
Deterministic readout · awaiting AI summary pass
Incident detected
Major confidence crossed the incident threshold for Crypto.com: upcoming System Update for Derivatives Trading.
Marked resolved
The incident was closed after 1h of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
80.00The incident reached 80.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Mon, May 18, 2026, 05:00 AM UTC.