Downrightnow
// Incident Post-MortemDRN-EAFCD4A6

Comcast Xfinity outage on May 9, 2026

Major severityResolved3d 23hISP
Started · UTC
May 09, 10:36 PM
74d ago
Resolved · UTC
May 13, 10:30 PM
70d ago
Duration
3d 23h
End-to-end
Peak confidence
79.00
0 snapshots
// User impact

Comcast Xfinity users likely saw failed connections, degraded availability, or session instability for this ISP service. The incident reached Major severity and lasted 3d 23h. The stored report window does not show a preserved user-report spike.

// What happened

Comcast Xfinity experienced a Major incident on May 9, 2026. It was marked resolved at Wed, May 13, 2026, 10:30 PM UTC after 3d 23h, with peak confidence of 79.00.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for Comcast Xfinity.

  2. Marked resolved

    The incident was closed after 3d 23h of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

79.00

The incident reached 79.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Wed, May 13, 2026, 10:30 PM UTC.