Box outage on June 1, 2026
Box users likely saw failed connections, degraded availability, or session instability for this Cloud Storage service. The incident reached Minor severity and lasted 2h 59m. The stored report window does not show a preserved user-report spike.
May 31, 18:16 PDT Identified - Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available. May 31, 17:58 PDT Investigating - We are investigating an ongoing issue affecting Box AI. We will provide more information as soon as it is available.
Deterministic readout · awaiting AI summary pass
Incident detected
Minor confidence crossed the incident threshold for Box: [Medium] Issues with Box AI.
Marked resolved
The incident was closed after 2h 59m of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
45.00The incident reached 45.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Mon, Jun 01, 2026, 04:15 AM UTC.