Bitbucket outage on October 21, 2025
Bitbucket users likely saw failed connections, degraded availability, or session instability for this Developer service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.
Oct 21, 05:24 UTCResolved - Our team is now able to see full recovery across the vast majority of Atlassian products.We are aware of some ongoing issues with specific components such as migrations and JSM virtual service agents, and our team is continuing to investigate with urgency.We apologise for the inconvenience that this incident has caused and we will provide further information when the Post Incident Investigation has been completed.Oct 21, 03:24 UTCUpdate - The issue relating to the Atlassian Support portal displaying a message to customers to use our temporary support channel has now
Deterministic readout · awaiting AI summary pass
Incident detected
Minor confidence crossed the incident threshold for Atlassian Cloud Services impacted.
Marked resolved
The incident was closed after 45 min of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
25.00The incident reached 25.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Tue, Oct 21, 2025, 06:09 AM UTC.