Downrightnow
// Incident Post-MortemDRN-C9ACC454

Bitbucket outage on September 16, 2025

Minor severityResolved45 minDeveloper
Started · UTC
Sep 16, 04:30 AM
306d ago
Resolved · UTC
Sep 16, 05:15 AM
306d ago
Duration
45 min
End-to-end
Peak confidence
45.00
0 snapshots
// User impact

Bitbucket users likely saw failed connections, degraded availability, or session instability for this Developer service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.

// What happened

Sep 16, 04:30 UTCResolved - Between 03:30 UTC to 03:50 UTC, we experienced delyas in running pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating normally.Sep 16, 04:19 UTCMonitoring - We have identified the root cause of the Pipelines delays and have mitigated the problem. We are now monitoring closely.Sep 16, 04:13 UTCIdentified - We continue to work on resolving the delayed Pipelines for Atlassian Bitbucket. We have identified the root cause and expect recovery shortly.Sep 16, 04:00 UTCInvestigating - We are investigating cases of degraded performance

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Delays in running Bitbucket Pipelines.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Tue, Sep 16, 2025, 05:15 AM UTC.