Downrightnow
// Incident Post-MortemDRN-2A2B34B9

Atlassian outage on March 4, 2025

Minor severityResolved45 minDeveloper Tools
Started · UTC
Mar 04, 07:31 AM
501d ago
Resolved · UTC
Mar 04, 08:16 AM
501d ago
Duration
45 min
End-to-end
Peak confidence
25.00
0 snapshots
// User impact

Atlassian users likely saw failed connections, degraded availability, or session instability for this Developer Tools service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.

// What happened

Mar 4, 07:31 UTCResolved - We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC.Users that were already logged in would not have been impacted by this issue.A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Minor confidence crossed the incident threshold for Issues with 403 user authentication errors across Atlassian products.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

25.00

The incident reached 25.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Tue, Mar 04, 2025, 08:16 AM UTC.