Atlassian outage on February 7, 2024
Atlassian users likely saw failed connections, degraded availability, or session instability for this Developer Tools service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.
Feb 7, 17:44 UTCResolved - Between 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian cloud services: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. The issue has been resolved and the service is operating normally.Feb 7, 17:05 UTCMonitoring - We have mitigated the problem. We are now monitoring closely.Feb 7, 16:40 UTCInvestigating - We are investigating an issue with our user search service that is impacting Atlassian cloud service: Confluence, Jira Work
Deterministic readout · awaiting AI summary pass
Incident detected
Minor confidence crossed the incident threshold for User searches failing.
Marked resolved
The incident was closed after 45 min of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
45.00The incident reached 45.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Wed, Feb 07, 2024, 06:29 PM UTC.