Downrightnow
// Incident Post-MortemDRN-30A35BF0

1Password outage on July 22, 2026

Major severityResolved2h 17mSecurity
Started · UTC
Jul 22, 05:55 PM
2h ago
Resolved · UTC
Jul 22, 08:12 PM
2m ago
Duration
2h 17m
End-to-end
Peak confidence
80.00
0 snapshots
// User impact

1Password users likely saw failed connections, degraded availability, or session instability for this Security service. The incident reached Major severity and lasted 2h 17m. The stored report window does not show a preserved user-report spike.

// What happened

Jul 22, 13:55 EDT Investigating - SaaS Manager is currently unable to communicate with Managed Credentials. As a result, customers using Better Together features may be unable to make changes to credential ownership. We are actively investigating the issue and will provide updates as more information becomes available.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Major confidence crossed the incident threshold for 1Password: account governance functions are unavailable in SaaS Manager.

  2. Marked resolved

    The incident was closed after 2h 17m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Wed, Jul 22, 2026, 08:12 PM UTC.