Downrightnow
// Incident Post-MortemDRN-6916488F

1Password outage on June 24, 2026

Minor severityResolved3h 1mSecurity
Started · UTC
Jun 24, 05:50 PM
8d ago
Resolved · UTC
Jun 24, 08:51 PM
8d ago
Duration
3h 1m
End-to-end
Peak confidence
45.00
0 snapshots
// User impact

1Password users likely saw failed connections, degraded availability, or session instability for this Security service. The incident reached Minor severity and lasted 3h 1m. The stored report window does not show a preserved user-report spike.

// What happened

Jun 24, 13:50 EDT Update - The issue is still under investigation. We will continue to share updates as they become available. Jun 24, 13:30 EDT Update - Our teams continue to investigate this issue. We are actively working to determine the cause and will share additional updates as they become available. Jun 24, 13:15 EDT Investigating - Some users who are locked out of their 1Password account are encountering a “Something went wrong” error when attempting to restore access using a recovery code. Our development team is aware of the issue and is actively investigating the cause. We will provi

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for 1Password: restoring Access with a Recovery Code Is Failing for Some Users.

  2. Marked resolved

    The incident was closed after 3h 1m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Wed, Jun 24, 2026, 08:51 PM UTC.