Is SendGrid Down Right Now?

Recent incidents (30 days)

• Major
  8h ago

  EU Regionalized Email Links Down

  Jun 24, 11:10 PDT Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available. Jun 24, 11:05 PDT Investigating - Starting around 9:40 AM PST on June 24th 2026, our engineers began investigating an issue with Click Tracked links from EU Regionalized configured senders not working. Users may experience recipients seeing a 'Your connection is not private' when clicking links sent from EU regionalized configured accounts. This does not impact mail send. This does not impact ac

• Degraded
  2d ago

  Marketing Campaign Data Delayed

  Jun 22, 14:48 PDT Investigating - Starting around 1:10 PM PST on June 22nd, our engineers began investigating an issue with Marketing Campaigns related to data import, exports, and deletions. We are seeing delays in Marketing Campaigns Events and Stats. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

• Major
  10d ago

  Retroactive Incident: Mail Delivery Delay to a Small Subset of Users

  Jun 14, 14:00 PDT Resolved - Twilio-Sendgrid mail delivery was degraded for approximately 16 minutes between 3:18 PM and 3:34 PM Pacific Time on 06/14/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than a system-wide outage. The issue has now been resolved.

• Degraded
  10d ago

  Email Sending Delays

  Jun 14, 09:45 PDT Investigating - Starting around 12:00 AM PDT on June 14, 2026, our engineers began investigating an issue with our core API and platform services. Users may experience high latency, timeouts, and 5xx errors with sending email through the API and the UI. We will provide another update in 30 minutes or as soon as more information becomes available.

• Major
  13d ago

  Retroactive Incident: Mail Delivery Delay to a Small Subset of Users

  Jun 11, 10:05 PDT Resolved - Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage. The issue has now been resolved.

• Degraded
  14d ago

  Elevated Email deferrals

  Jun 9, 22:07 PDT Investigating - Starting around 9:25 AM GMT+8 on June 10, 2026, our engineers began investigating an issue affecting email processing within SendGrid. Users may have experienced elevated email deferrals, with some messages temporarily receiving "Internal Server Error" responses during delivery attempts. This issue does not impact mail send capability; however, delivery may have been delayed for a subset of messages. Our team continues to investigate the root cause and monitor system performance. We will provide another update in 60 minutes or as soon as more information become

• Info
  26d ago

  Retroactive Incident - Elevated Latency on Mailsend API

  May 29, 07:30 PDT Resolved - Customers have experienced elevated latency occurred in US East region from 6:30 AM to 8:58 AM Pacific time. Our engineers have investigated and resolved the issue. All impacted services are operating normally.